Categories
IT Blog Setup email

Whitelist IP for Office 365

This document will cover how to whitelist our simulated phishing email servers in Office 365.

SECTION 1: SET UP YOUR IP ALLOW LIST

Step 1:

Log into your mail server admin portal and go into the Admin -> Exchange area.

Step 2:
Click on Admin -> Exchange.

Step 3:
Click on Connection Filter (beneath Protection heading).

Step 4:
Click on Connection Filter, then click the Pencil icon to edit the default connection filter policy.

Step 5:
Under the IP Allow list, click the + sign to add an IP address.

Step 6:
Adding our IPs to your Allowed IP list:

Step 7:
Click OK, then Save. Next, you will want to set up a mail flow rule to allow our mail to bypass spam filtering and the Clutter folder.

SECTION 2: BYPASS CLUTTER AND SPAM FILTERING

To ensure our messages will bypass your Clutter folder as well as spam filtering within Microsoft’s EOP, you can follow the steps below.

Step 1:
Go to Admin -> Mail -> Mail Flow.

Step 2:
Click the (+) Create New Rule button beneath Mail Flow -> Rules.

Admin Center:

Step 3:
Give the rule a name, such as (Bypass Clutter & Spam Filtering by IP Address)
Click on “more options”
Add the condition “Apply this rule if….”
Select “The sender”, then click on More Options and select “IP address is in any of these ranges or exactly matches:
New Rule Screen:

Step 4:
Specify Sender IP addresses:

Step 5:
Beneath “Do the following”, click “Modify the message properties” then “Set a Message Header”
Modifying the message properties:

Step 6:
Set the message header to this value:
Set the message header “X-MS-Exchange-Organization-BypassClutter” to the value “true”.

NOTE: Both “X-MS-Exchange-Organization-BypassClutter” and “true” are case sensitive.
Set the message header value:

Step 7:
Add an additional action beneath “Do the following” to “Modify the message properties”. Here, click on “Set the spam confidence level (SCL) to…” and select “Bypass Spam Filtering”.

Bypass Spam Filtering

Step 8:
Click Save. An example of the completed rule is below.

Completed Mail Flow Rule

Jeff Williams

Categories
Setup email

Adding Email Addresses to a Safe Sender List

Whitelist email addresses from specific senders to prevent communications ending up in your spam folder

You can allow emails from specific addresses to reach your inbox without being placed in your junk or spam folder by whitelisting those email addresses and adding them to a safe senders list.

Each program has different steps for adding an email address to a safe senders list. Please click on the link for the software you have and follow the instructions. Keep in mind that, if you’re instructing your contacts to add you to their safe sender lists, have them add the email address you use in your From Email Address line.

  • Gmail
  • MacMail
  • McAfee SpamKiller
  • Mozilla Thunderbird
  • MSN
  • Norton AntiSpam
  • Outlook
  • Outlook.com (Formerly Hotmail)
  • Yahoo

Gmail

To ensure that you receive emails in your inbox, you can add the email address to your contact list. If one of our mails has been moved to the spam folder, you can mark it “Not Spam” to whitelist it.

1.    Select contacts from the options on the left side of the Gmail Inbox.

2.    Select Create Contact on the top menu.

3.    Enter the email address in the primary email box.

4.    Select Save.

MacMail

1.    Open the email.

2.    Ctrl-click the sender’s email address and select “Open in Address Book.”

3.    Verify the sender’s contact details.

4.    Click Save.

McAfee SpamKiller

1.    Click Friends.

2.    Click Add.

3.    Enter your contact’s domain.

4.    Click OK.

MSN

1.    Select Settings: Email | Junk e-mail (bottom left, just above Calendar).

2.    From the E-mail settings screen, select Junk E-mail Guard.

3.    Select Safe List.

4.    Enter the email address.
Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).

5.    Select Add.

Mozilla Thunderbird

1.    Check if your contact’s email is in your Junk folder, right-click on the email and choose “Mark As Not Junk”.

2.    Click Address Book.

3.    Make sure that the Personal Address Book is highlighted.

4.    Click New Card, the New Card window will display.

5.    Under the Contact tab, copy your contact’s “From” address and paste it into the Email dialog box.

6.    Click OK.

Norton AntiSpam

AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo, MSN/Hotmail to block spam mails before it reaches your inbox. To make sure emails reach you, you can add us to your Personal Friends list or Global Friends list. Here is how you can do that:

1.    Start Norton AntiSpam, select Status & Settings tab.

2.    Select AntiSpam.

3.    Select Configure button – right hand side bottom of the screen.

4.    Select Allowed List tab – second tab on the list of tabs.

5.    Select Add.

6.    Enter email address in the Email address box.

7.    Select OK.

Outlook

For 2003, 2007 and Express – Without an example email address in your inbox:

1.    Select Actions from the toolbar at the top of the screen.

2.    Select Junk E-mail.

3.    Select Junk E-mail Options…

4.    Click the Safe Sender tab.

5.    Click Add.

6.    Type in the email address you wish to add to your safe sender list.

7.    Click OK.

For 2003, 2007 and Express – With an example email address in your inbox:

1.    Open the email.

2.    In the Toolbar options at the top, click the Safe Lists drop-down.
Note: This is located in the “Junk Email” section

3.    Select “Add sender to Address book”.

4.    Click OK.

For 2003, 2007 and Express – To white list an entire domain:

1.    Open the email.

2.    In the Toolbar options at the top, click the Safe Lists drop-down.
Note: This is located in the “Junk Email” section

3.    Select “Add Sender’s Domain (@example.com) to Safe Senders List.

4.    Click OK.

For 2010

1.    In Outlook, go to the Home tab.

2.    Click the Junk button.

3.    Choose “Junk E-Mail Options” from the drop-down list.

4.    Go to the Safe Senders tab.

5.    Type in either the email address or the domain name you wish to add.

6.    Click OK.

For 2013

1.    In Outlook, go to the Home tab.

2.    Click Junk > Junk Email Options.

3.    Select the Safe Senders Tab and click Add.

4.    In the Add address or domain box, enter the email address or the domain name you want to whitelist.

5.    Click OK and close the window.

Express

1.    In Outlook, go to the Tools menu.

2.    Select “Address Book”.

3.    Click New and select New Contact from the drop-down menu.

4.    Type in email address and include any details you want.

5.    Click OK.

Outlook.com (Formerly Hotmail)

1.    Open your Outlook mailbox.

2.    Select Options from the top right (next to the question mark).

3.    Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.

4.    In the space provided, enter the address.
Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).

5.    Select Add to list.

6.    Ensure the safe mailing lists box has the address you entered, and select OK.

Yahoo

In Yahoo Mail, your Contacts list is your whitelist. To add the From Address to your Yahoo Contacts:

1.    Open your Yahoo mailbox.

2.    Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.

3.    Click “New Contact”.

4.    Fill in the fields of your Contact.

5.    Click Save.

Mail from this sender should now be delivered to your Inbox.

 

Categories
IT Blog Setup email

Delete Email from iPhone or iPad

1. From Settings: Tap on “Mail, Contacts, Calendars”
1

2. Tap on email account you want to change

2-new

3. Tap on Account email ….

3-new

4. Tap on “Advanced” at the bottom

4-new

5. Tap on “Deleted Mailbox” under MAILBOX BEHAVIOURS

5

6. Tap on “Deleted Messages” under ON THE SERVER to make sure having a tick as picture

6-new

7. Tap on “Advanced” at top left on picture 6 to go back.

You will see as picture 7, Deleted Mailbox: Deleted Messages

 

7-new

 

8. Tap on “Account” at top left on picture 7 to go back

Tap “Done”

 

You should quit your email program or turn off and then turn on your phone 

 

Categories
IT Blog Setup email

How Can I Blacklist / Block Spam Emails at Horde Webmail?

Login to your webmail account (http://www.yourdomain.com/webmail);

  1.  Select SPAM message(s)
  2.  Click Other tab
  3.  Select Blacklist

blacklist-spam-mesages-horde-webmail

How to WhiteList Emails

You can whitelist email addresses that you want to make sure you receive and do not want them filtered by your spam filter.

how-to-whitelist-webmail

Categories
IT Blog Setup email

How to change Email Outgoing Server Port to MS Outlook

If you can’t send email out it’s because SMTP Server Outgoing port is changed.

The following will show you how to change this port to MS Outlook.

1. Click on “File” menu from MS Outlook menu bar on the top

how-to-change-outgoingserver-port1

Picture 1

2. Click on “Account Setting …” button & “Account Settings ..” dropdown box.

how-to-change-outgoingserver-port2

Picture 2

3. Click to select Email you want to change (1) and then “Change ..” (2)

how-to-change-outgoingserver-port3

Picture 3

4. Click on “More Settings …”

how-to-change-outgoingserver-port4

Picture 4

5. Change Outgoing server (SMTP) to 587

how-to-change-outgoingserver-port5

Picture 5

Categories
IT Blog Setup email

Set Up E-mail on an Android Phone

Learn how to set up your business e-mail account yourname@yourcompany.com.au (this is example email address, you need to replace with your real business email) on your Android smartphone, allowing you to send and receive e-mails wherever you go. The images used in this guide reflect Android OS 4.4 (KitKat).

Step 1

Find and click Email on your Android phone.

scr_setup_android_email_01

The Email icon is located on the apps page

Step 2

Enter your email address and password and then press Next.scr_setup_android_email_02

The basic settings screen

Step 3

Select IMAP.

scr_setup_android_email_03

The account type selection screen

Step 4

Enter the following incoming server information and press Next when finished:

scr_setup_android_email_04

The incoming server settings screen

Step 5

Enter the following outgoing server information and press Next when finished:

 scr_setup_android_email_05

The outgoing server settings screen

Step 6

Give this account a name and enter Your name. It is suggested to use your e-maill address as the account name to differentiate it from any other e-mail accounts you may set up on your phone.

scr_setup_android_email_06

The final settings screen

Step 7

You can now click the Email icon again to access your 1&1 e-mail account on your phone.

scr_setup_android_email_01

The Email icon is found on the apps screen

The setup is complete. Your phone should download and display your recent e-mails in the application

Categories
IT Blog Setup email

How to setup Outlook 2010 to access your business email

This tutorial assumes you’ve already launched Outlook 2010.

Example:

Name: John Doe
Email is john@mybiz123.net
password is xxxxxxx

Email client setting up information:

Username/Email: john@mybiz123.net
Password: xxxxxx
Incoming Server: mail.mybiz123.net
IMAP Port: 143
POP3 Port: 110
Outgoing Server: mail.mybiz123.net
SMTP Port: 587
Leave Message on server: 15-30 days
Authentication is required for IMAP, POP3, and SMTP.

You have to replace

john@mybiz123.net by your real email

mybiz123.net by your real domain name 

1) To configure a POP email account, first click the “File” tab.

Setup MS Outlook 2010 to access email Step 1

2) Then click The “Add Account” button.

Outlook 2010 to access your business email step 2

3) Enter your name as you would like it to appear in your emails.

Outlook 2010 to access your business email

4) Then enter the email address you want to configure here.

Outlook 2010 to access your business email step 4

5) Enter and confirm the email account’s password.

Password = The password that was set for the account when it was created in cpanel

 

Outlook 2010 to access your business email

6) Click here to manually configure your mail server settings.

Outlook 2010 to access your business email step 6

7) Then click “Next”.

Outlook 2010 to access your business email step 7

8) Ensure the “Internet E-mail” option is selected, then click “Next” again.

Outlook 2010 to access your business email step 8

Next we have to configure our server settings.

Outlook 2010 to access your business email step 8 continued

9) Ensure “POP3” is selected as the account type.

Outlook 2010 to access your business email step 9

10) Then enter the incoming and outgoing mail server addresses.
Incoming mail server = mail.<yourdomain>
Outgoing mail server (SMTP) = mail.<yourdomain>

scene13_1

11) Enter your full email address as the user name, and the password.

scene15_1

12) Then click the “More Settings” button.

scene17_1

13) Click the “Outgoing Server” tab.

scene18_1

14) Then click here to require outgoing server authentication.

scene19_1

15) Click the “Advanced” tab.

scene20_1

16) If you need to change your server port numbers you can do so here… otherwise just click “OK”.
Outgoing server (SMTP) change to 587

scene21_1

17) Click “Next”.

scene22_1

That’s it! The email account has been added.

scene28_1